Frequently Asked Questions

Privacy
I sent an email to notices@newtonhq.com to opt out of targeted advertising, do I need to do anything else?
Why did you change your Privacy Policy?
Are you collecting more data than before? Are you going to sell my data to other companies?
What does the section in the Privacy Policy about Facebook mean? What are you sharing with Facebook?
Common Questions
How to delete my Newton account ?
How do I set a signature for my email accounts?
How to add an alias of my email account in Newton?
Which accounts/services does Newton support?
Why should I create a Newton account?
Is Newton secure?
Troubleshooting
How do I add my iCloud account with two-step verification enabled?
What is an App-Specific Password?
I’m seeing ‘you have unsent emails in Outbox’. What should I do?
I’m seeing IMAP connection error. How can I fix it?
How do I configure new email notification sound?
I forgot my Newton password, how can I reset?
I’m not able to add my Yahoo account, what do I do?
I’m not able to add my Exchange account, what should I do?
My Gmail account’s Trash folder is not appearing in Newton, what should I do?
How to get push notifications for new emails in a folder?
How do I fix the error – “We are having trouble accessing your account [1041]”?
“All Mail” is not shown in IMAP, what should I do?
How do I setup and manage new email notifications?
Calendar
Does Newton Calendar work on desktop?
Can I use Newton Calendar without using Newton Mail app?
Which calendars are supported?
Do I need to purchase the calendar app?
Mac
What shortcuts are available on Newton for Mac?
Does Newton for Mac support Gmail shortcuts?