Reset or change your Newton password

Account & privacy

If you forgot your Newton password, you can reset it from the web or the mobile app. To change a password you know, use account.newtonhq.com.

Steps

Web

If you forgot your password:

  1. Go to account.newtonhq.com/login and click Forgot password?
  2. Enter your Newton email address and click Send reset link.
  3. Open the email from Newton and click Reset Password. The link works for 1 hour.
  4. Enter your new password twice and click Reset password.

To change a password you know:

  1. Sign in at account.newtonhq.com and open Profile.
  2. Click ••• next to your name, then Change Password.
  3. Fill in Current password, New password and Confirm password.
  4. Click Update Password.

iPhone, iPad & Android

  1. Open Newton and tap I already have a Newton account, then Log in with email.
  2. Tap Forgot password?
  3. Enter your Newton email address and tap Send Reset Link.
  4. Open the email from Newton and tap Reset Password. The link works for 1 hour.
  5. Enter your new password twice and tap Reset password.

The app has no option to change a password you know. Use the web steps instead.

Good to know

  • Passwords need at least 8 characters.
  • Resetting your password signs you out on every device. Changing it doesn't.
  • If you sign in with Google, Microsoft or Apple, you don't have a Newton password. Keep using that button. To change that password, change it with Google, Microsoft or Apple.
  • The desktop app has no Forgot password? link. Use account.newtonhq.com/forgot-password or your phone.
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