Last Updated: April 27, 2020
IN A NUTSHELL
All the information we collect from you is only used to give you the best possible experience using Newton. We don’t run ads inside the product or sell data to make money. We charge our users a subscription fee to run the business so that we don't have to monetise using your valuable data.
We take your privacy extremely seriously and have the best practices in place to safeguard your data. If you delete any account as a user from Newton, we permanently delete the data and credentials from our servers.
The categories of information we collect can include:
Information you provide us directly. We may collect personal information, such as your name, email address, phone number, and payment information when you register for our Service, sign up for our mailing list, or otherwise communicate with us. We may also collect any communications between you and the Company and any other information you provide to the Company.
Information collected through the use of the Service.
Account authentication/passwords and data: Accounts are added to Newton through OAuth authentication (where possible). OAuth is a secure mechanism which gives us access to your data without letting us know your password.
Where OAuth is not supported, we keep your account username and password in our secure servers.
User Actions: We collect information about how you use the Service and your actions on the Service in order to improve the Service.
Emails, Calendar and Contacts: Newton uses the cloud to download and push them to your device. Newton’s cloud downloads and pushes only recent emails — emails sent or received in the last 60 days. Email attachments are first proxied through our servers and then downloaded to your device once you initiate download. Newton also syncs calendar events. Newton servers may store and process these data to make some of the features work - such as Tidy Inbox, Recap, Send Later, Read Receipts, Push Notifications with content optimised to the device’s capability and for UI presentation.
Superchargers and preferences: Information from premium features (aka Superchargers), including read receipts, connected apps, sender profile and app preferences are collected and stored on our servers. This is in order to update and synchronize these features across multiple devices when using the Service.
Location, language and timezone: We collect your approximate location from your IP address in order to provide our Service, such as displaying and interpreting times in your local timezone and may provide the service in your local language. We maintain location information only so long as is reasonable to provide the Service.
Server logs: Our web servers, application servers and various processes may log information useful for running, monitoring and maintaining the service.
General Statistical Information: When you visit our website and use our applications we gather usage statistics. This information is referred to throughout this Policy as "General Statistical Information". It may include device type and settings, operating system, interaction within the Newton apps and websites, newsletter emails, IP address, crash reports, the date, time, and referrer URL of your request. This data helps us to determine how and the extent to which certain parts of our website and applications are used.
We use this information to build, operate, maintain, and provide to you the features and functionality of the Service, as well as to communicate directly with you, such as to send you email messages and push notifications. We may also send you Service-related emails or messages (e.g. account verification, change or updates to features of the Service, technical and security notices). For more information about your communication preferences, see "Control and access to your information (5)" below.
Sometimes, we'll send emails to your registered email address. There are "transactional" emails which you can't opt out of, which informs you about your account, service changes and new policies. Along with these, you might also receive emails which are newsletters, digests etc. You can opt out of these emails.
When you interact with an email sent from Newton (such as opening an email or clicking on a particular link in an email), we may receive information about that interaction. We won’t email you to ask for your password or other account information. If you receive such an email, please send it to us so we can investigate.
We automatically collect usage information when you visit our Website or use the Service through the use of tracking technologies, including tracking pixels and similar technology (collectively, "Tracking Technologies"). We may use the data collected through Tracking Technologies to: (a) remember information so that you will not have to re-enter it the next time you visit the Website or use the Service; (b) provide and monitor the effectiveness of our Service; (c) provide functionality of the Service including read receipts; (d) monitor and collect analytics data using third-party tools like Google Analytics, Fabric in order to help measure traffic and usage trends for the Service; (e) diagnose or fix technology problems; and (f) otherwise to plan for and enhance our Service.
If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. Please note that doing so may negatively impact your experience using the Website or Service, as some features and services on our Website or Service may not work properly. Depending on your mobile device and operating system, you may not be able to delete or block all cookies.
We will never share your personal information with third parties or anyone else except for -
Other parties in connection with a company transaction, such as a merger, sale of company assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business by another company or third party, or in the event of a bankruptcy or related or similar proceedings.
The categories of information we collect can include:
Profile and data sharing settings: You may update user profile information such as your email accounts and profile photo, from the app settings. You may also reach out to us at email@example.com regarding the same.
Control of your communications preferences: You can stop receiving promotional email communications from us by clicking on the "unsubscribe link" provided in such communications or otherwise contacting us at firstname.lastname@example.org. We make every effort to promptly process all unsubscribe requests.
Two Step Verification: You may choose to enable Two Step Verification in order to add an extra layer of security to your Newton account. To provide this feature, we collect the phone number to which we send a verification code that can be used to login to Newton.1
Modifying or deleting your information: In the event you delete your data from Newton, or delete your Newton account, your entire index as well as your authentication/password information is completely and permanently deleted from our servers, and we therefore do not have access to any of your data anymore. This deletion process can take up to 30 days.
Data Retention: Our data retention periods are based on business needs and legal requirements. We store the information we collect about you for as long as is necessary for the purposes for which we originally collected it, or as needed to provide the products or services to you, unless a longer retention period is required or permitted by applicable law.
You may request that we delete your information, but note that we may retain certain information as reasonably needed to comply with law, meet regulatory requirements, or for legitimate purposes. We may also retain cached or archived copies of information about you for a certain period of time.
You may also ask us to provide you access to, or a copy of, your information, or correct the information we have about you.
If you wish to make these requests, please email email@example.com. You may also delete your Newton account at any time.
Data storage and transfer: We use the Amazon Web Services (AWS) infrastructure to store, process, and transfer your information collected through our Website and Service. You can read more about AWS' data privacy here. Your information may be stored and processed in the United States or any other country in which the Company, its affiliates, or its service providers maintain facilities.
Keeping your information safe: We maintain physical, administrative, and technological safeguards to preserve the integrity and security of all information collected through the Service. To protect the security of your information, we use industry standard secure authentication and encryption code and protocols to encrypt your information in transit. We use two-factor authentication for all server access in our production environment and we maintain industry standard system logging and monitoring. However, no security system is impenetrable. In the event that any information under our control is compromised as a result of as security breach, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised.
Read Receipts allows you to see the read/unread status of your sent e-mails without any notification to the recipient. We collect and track information about your sent email and your recipient's actions like email open, user-agent and IP address. Read Receipts is turned ON by default.
If you are based in the EU or deal extensively with EU citizens, keep in mind that you must meet the requirements of EU laws.
We obtain and store information from our third-party partners about people that e-mail you. We will use this information to improve the service by showing you contextual cards about the senders. Sender Profile is turned ON by default.
CloudMagic does not knowingly collect information from children under the age of 16. If we learn that we have inadvertently collected personally identifiable information such as email address or name from children under the age of 16, we will promptly initiate deletion process. Parents and guardians can contact us on firstname.lastname@example.org if they are aware that their child has provided us with personal information without their consent.
We are awaiting approval of our certification under the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks (collectively, the “Privacy Shield”) with respect to personal data we collect from the EU and Switzerland and transfer to the U.S., and will continue to apply the Privacy Shield protections to the applicable data. For more information about the Privacy Shield, please visit the Privacy Shield website. Under the Privacy Shield, we remain responsible and liable for any personal data that we share with third parties for external processing on our behalf, as described in the “Sharing of Information” section above, unless we prove we are not responsible for the event giving rise to the damage. If you have an inquiry regarding our certification, contact us at email@example.com. Privacy Shield participants are subject to the authority of the U.S. Federal Trade Commission. You may also refer your complaint to our designated Privacy Shield dispute resolution provider, once we have certified. In certain circumstances, the Privacy Shield provides the right to invoke binding arbitration to resolve complaints (see Annex I to the Privacy Shield Principles for more details).